The view from the back office, after the applause — what it takes to get AI software actually used inside a small business
Jul 14, 2026
The typing is gone. The judgment isn't. Here's who answers when the AI does the work.
Jul 7, 2026
It did everything serious software should. I deleted most of it. Here's why that's the point.
Jun 30, 2026
The solution worked. Nobody used it. Here's the gap this newsletter lives in.